Three circles with photos of non-white seniors

45%

of US seniors will be non-white by 2060

Culturally inclusive support for seniors

1 in 5 Americans speak a language other than English at home. For non-fluent English speakers, family advocates bridge the culture, language, and technology barriers in accessing healthcare. Leverage the support networks your patients already have & increase access to digital health tools for a growing, underserved population.

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Asian & Hispanic seniors are the fastest growing Medicare beneficiaries

Many of them face barriers in their care experience

43%

of established immigrants still consider themselves limited English proficient

68%

increased risk of being in worse health for older limited English proficient patients

80%

of young adults from immigrant households have helped with their elders’ healthcare needs
Hand drawn illustration of three working professionals, meeting at a board room table

Member experience metrics are 4x in weight for the 2023 Star ratings

45%

of Medicare Advantage plan members did NOT actively manage their care

85%

of plans underperformed on information & communication indicators, leading to lower satisfaction scores

Cultural inclusion can drive insights and engagement for all your members

Hand drawn illustration of three lightbulbs

We engage members and family caregivers to improve health outcomes

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